Frequently Asked Questions

At camp, we believe in maintaining impeccable safety standards. All our instructors and course leaders are trained and experienced in their respective fields; they also undergo a rigorous training procedure with us before being sent on any program with children.

We use world-class equipment and gear of international standards on our camps; we go to the extent of providing special rock climbing shoes for children. All outdoor gear is UIAA -certified.

We provide a 1:4 adult ratio on every camp, with one adult to supervise every 4 children. As our participant strength never exceeds 75, our scheduling ensures that participants are never left unsupervised.  

Camps in Tons, Rishikesh and Uroli have tented accommodation on sharing basis; we provide mattresses/carry mats/sleeping bags. At the Coorg campus we are equipped with dormitories and rooms. All camps have separate accommodation areas for boys and girls with separate flush toilets and bathrooms.

All campuses have a medical room/tent manned by a qualified doctor. Any minor medical issues and general health issues of the participant, are looked after by the campus doctor.

We have tie ups with ambulance services like 'dial 108' for emergencies. Hospitals and police stations in the camp area are also kept informed of our activities and movement in the area.

All activities have been designed specifically keeping in mind the average physical capacities of the children. At no time will the participants be pushed to do something that the instructors feel is unsafe for them. 

Effort is to engage and keep participants excited so that they are enjoying the experience and not missing home too much. Sometimes, and usually first timers, are a little homesick on the first day or two. Instructors are trained to be sensitive to handle such participants. We have never had a situation of homesickness persisting for the whole program or having to send a participant back or call the parents for this reason. 

Travelling to and from camp is very safe – we have tie-ups with leading transport providers such as le passage India; in addition, all drivers are checked for their history and strict convoy rules are followed. We also have a restricted speed limit for vehicles. Every vehicle has an adult traveling with the participants. 

We do not allow any kind of telephonic contact with participants except on birthdays and in case of emergencies. Updates regarding the campus can be obtained from our office, daily update bubble on the website and twitter. 

We levy a flat cancellation charge of INR 1000 for cancellations up to 15 days prior to the date of departure.  For cancellations up to 10 days prior to the date of departure, we offer a 75% refund of the camp fees, and a 50% refund for cancellations up to 5 days prior to departure. Please note we do not offer any refund if cancellations are made less than 5 days from departure. 

All needs including meals and snack enroute camps are taken care of by us and are part of the program fee. If you wish, your child can carry around Rs 1000 to purchase memorabilia at the campus store. We stock T shirts, caps, key chains and other interesting items in the store. The money may also be used for any small items like batteries, film rolls, toiletries etc. However, we will not be responsible for safekeeping of the money unless deposited in the camp safe with the camp manager. 

Meals are a very important part of camp. Our food service staff takes great pride in serving well-balanced, nutritious, and filling meals. In addition to that, we also carry supplies of dry snacks. Instructors ensure that participants never skip a meal. 

We have round the clock security on campus, and all nearby villages are informed of our presence in the area. During night outs in the wilderness, instructors take turns in manning security at the camp.